> Electricity Rates
     
   
Tenaga Nasional Berhad (TNB) is the main electricity power generator and supplier in Selangor.
     
   
  Commercial Tariffs - for offices, shops and hotels
per kWh
(sen)
(UScents)
Tariff B (Low Voltage)
For overall monthly consumption between 0 - 200 kWh per month
For all kWh
The minimum monthly charge is RM7.20 (US$2.17)
For overall monthly consumption more than 200 kWh per month:
For all kWh (from 1kWh and above)
The minimum monthly charge is RM7.20 (US$2.17)
38.0
40.8
 
 
11.47
12.31
 
 
Tariff C1 (Medium Voltage)
For all kWh
For each kW of maximum demand per month:
RM24.60 (US$7.42)
The minimum monthly charge is RM600.00 (US$181.05)
 
29.6
 
 
8.93
 
 
Tariff C2 (Medium Voltage Peak/Off-Peak)
For all kWh during the peak period (0800 - 2200 hours)
For all kWh during the off-peak period (2200 - 0800 hours)
For each kW of maximum demand per month during peak period: RM36.60 (US$11.04)
The minimum monthly charge is RM600.00 (US$181.05)
 
 29.6
18.20
 
8.93
5.49
 
     
   
  Industrial Tariffs - for factories
per kWh
(sen)
(UScents)
Tariff D (Low Voltage)
For overall monthly consumption between 0 - 200 kWh per month:
For all kWh
The minimum monthly charge is RM7.20 (US$2.17)
For all kWh (from 1kWh and above)
The minimum monthly charge is RM7.20 (US$2.17)
34.2
36.6
 
 
 
10.32
11.04
 
 
Tariff E1 (Medium Voltage)
For all kWh
For each kW of maximum demand per month: RM24.60 (US$7.42)
The minimum monthly charge is RM600.00 (US$181.05)
 28.0
 
 
 8.45
 
 
Tariff E2 (Medium Voltage Peak/Off-Peak)
For all kWh during the peak period (0800 - 2200 hours)
For all kWh during the off-peak period (2200 - 0800 hours)
For each kW of maximum demand per month during peak period: RM30.80 (US$9.29)
The minimum monthly charge is RM600.00 (US$181.05)
 
 
29.6
18.2
 
 
8.93
5.49
 
Tariff E3 (High Voltage Peak/Off-Peak)
For all kWh during the peak period (0800 - 2200 hours)
For all kWh during the off-peak period (2200 - 0800 hours)
For each kW of maximum demand per month during peak period: RM29.60 (US$8.93)
The minimum monthly charge is RM600.00 (US$181.05)
 
 
28.0
16.80
 
 
 8.45
5.07
 
    Note : For industrial customers, whose total electricity cost is more than 5% of the total cost of their industry are eligible for a Special Industrial Tariff which is 10% to 15% lower than the normal industrial tariff.
    Source : Tenaga Nasional Berhad
   
   
> Water Rates
   
   
per m³
RM
US$
 
Selangor / Federal Territory of Kuala Lumpur & Putrajaya
Industrial/Commercial
     0 - 35 m³
     More than 35 m³
Minimum charges
 
 
2.07
2.28
36.00
 
 
0.62
0.69
10.86
     
    Source: Ministry of Energy, Water & Communications
     
   
   
> Sewerage Rates
     
    Sewerage services in Malaysia were privatised in 1994 and are managed by Indah Water Konsortium Sdn. Bhd. which operates in 86 Local Authorities areas except those in Johor Bahru, Kelantan, Sabah and Sarawak.
     
    Domestic Customers
     
   
 Domestic Customer
  Per month
RM
US$
Houses receiving connected sewerage services
8.00
2.41
 Houses with individual septic tanks
6.00
1.81
Village/estate dwelling houses with individual septic tanks or receiving connected sewerage services
3.00
0.91
Low cost dwelling houses and houses with Annual Value of less than RM600 (US$181.05) with individual septic tanks
or receiving connected sewerage services
2.00
0.60
     
    Industrial Customers
     
   
 Industrial Customers
 Per head per month
RM
US$
  Premises receiving connected sewerage services
  2.50
0.75
  Premises with individual septic tanks
 2.00
0.60
     
    Commercial Customer
     
   
Annual Value of Property
Monthly charge for
premises receiving connected
sewerage services
Monthly charge
for premises with
individual septic tanks
RM
US$
RM
US$
RM
US$
 2,000 or less
604 or less
8
2.41
7
2.11
  2,001 - 5,000
604 - 1,509
14
4.22
8
2.41
 5,001 - 10,000
1,509 - 3,018
20
6.04
14

4.22
 10,001 - 20,000
3,018 - 6,035
26
7.85
19
5.73
  20,001 - 30,000
6,035 - 9,053
29
8.75
21
6.34
  30,001 - 40,000
9,053 - 12,070
32
9.66
23
6.94
  40,001 - 50,000
12,070 - 15,088
35
10.56
25
7.54
50,001 - 60,000
15,088 - 18,105
38
11.47
27
8.15
  60,001 - 70,000
18,105 - 21,123
41
12.37
29
8.75
  70,001-80,000
21,123 - 24,140
44
12.28
31
9.35
 80,001-90,000
24,140 - 27,158
47
14.18
33
9.96
  90,001-100,000
27,158 - 30,175
50
15,09
35
10.56
 100,001-200,000
30,175 - 60,350
180
54.32
120
36.21
  200,001-400,000
60,350 - 120,700
495
149.37
330
99.58
 400,001-600,000
120,700 - 181,050
522
157.51
348
105
 600,001-800,000
181,050 - 241,400
1,980
579.47
1,320
398.31
 800,001-1,000,000
241,400 - 301,750
2,160
651.78
1,440
434.52
1,000,001-3,000,000
301,750 - 905,250
4,320
1,303.56
2,880
869.04
 3,000,001-5,000,000
905,251 - 1,508,751
8,800
2,655.40
5,400
1,629.45
 5,000,001-7,000,000
1,508,751 - 2,112,251
9,200
2,776.10
6,000
1,810.50
More than 7,000,001
> 2,112,251
9,600
2,896.80
6,600
1,991.55
     
   
Monthly Excess Charge
Water Usage
Excess Charge
Up to 100m3 No Charge
More than 100m3 RM0.30 (9.05 US cents) per m3
More than 200m3 RM0.45 (13.58 US cents) per m3
The excess charges are subject to annual revision based on the water consumption data for the previous year obtained from the Water Authority.
Source: Indah Water Konsortium Berhad
     
   
   
> Scheduled Waste Treatment Rates
     
    Kualiti Alam Sdn. Bhd. is the designated company providing scheduled waste treatment services in Peninsular Malaysia. Its waste management centre is located at Bukit Nanas in Negeri Sembilan. For industrial wastes other than those mentioned below, collection and disposal rates vary according to location and contractor.
     
   
  Waste Group
   Waste Type
A
  Mineral Oil Wastes
  Waste containing lubricating oil, hydraulic oil, etc.
B
  Organic Chemical Wastes Containing Halogen and/or Sulphur >1%
  Freon, PVC wastes, chloroform, solvents, capacitors and transformers containing PCB, etc.
C
  Wastes Solvents Containing Halogen and/or Sulphur < 1%
  Acetone, alcohols (eg. ethanol, methanol), benzene, turpentine,
  xylene, etc. Waste should be pumpable, containing <50% water and 18MJ/kg calorofic value.
H
  Organic Chemical Wastes Without Halogen and/or Sulphur <1%
  Glue, latex, paint, phenol, printing ink, synthetic oils, soap, epoxy, etc.
K
  Wastes Containing Mercury
  Mercury vapour lamps, COD-fluids, mercury batteries, etc.
T
  Pesticide Wastes
  Insecticides, fungus and weed killers, rat poison, etc
X
  Inorganic Chemical Wastes
  Acids, alkaline, sodium hypochlorite, inorganic salts, metal hydroxide
   sludge, chromate and cyanide waste, etc.
Z
  Miscellaneous
  Medicine wastes, lab-packs, asbestos waste, mineral sludge, isocyanates
  (MDI,TDI), batteries, etc.
     
    Organic Waste for Incineration
     
   
Waste Group
Packaged Waste*
Bulk Waste
Pumpable liquid
Solid
Pumpable liquid
Solid
per tonne
per tonne
RM
US$
RM
US$
RM
US$
RM
US$
A
810
244
-
-
630
190
-
-
B
3,150
951
3,600
1,086
-
-
-
-
C
1,350
407
-
-
-
-
-
-
H/Z
1,890
570
2,790
842
1,800
543
2,700
815
T
3,150
951
3,600
1,086
     
    *Note: Packaged waste refers to wastes packed in standard 200-litre drums or 1m3 PP Bags.
     
    Liquid Inorganic Waste for Physical/Chemical Treatment
     
   
Waste Group
800-litre Pallet Tank
per tonne
200-litre Drum
per tonne
RM
US$
RM
US$
Acid Waste without Chromate (X)
1,440
435
1,620
489
Alkaline Waste without Cyanide (X)
1,440
435
1,620
489
Chromate Waste (X)
1,800
543
1,980
597
Cyanide Waste (X)
1,800
543
1,980
597
Mercury Waste (K)
3,600
1,086
3,780
1,141
     
    Inorganic Waste for Solidification
     
   
Waste Group
Packaged Waste*
per tonne
Waste in Bulk
per tonne
RM
US$
RM
US$
X / Z
810
244
765
231
     
    Inorganic Waste for Direct Landfill
     
   
Waste Group
Packaged Waste*
per tonne
Waste in Bulk
per tonne
RM
US$
RM
US$
X / Z
495
149
450
136
     
    Transportation Rates
     
   
 KM
  State
Per Pallet (RM)
Per tonne
1st Tier
2nd Tier
min. 18 pallet
above 18 pallet
RM
US$
RM
US$
RM
US$
  114
 Negeri Sembilan
52.88
15.96
26.44
7.98
66.10
19.95
  248
 Kuala Lumpur
59.73
18.02
29.87
9.01
74.66
22.53
 374
 Selangor
65.61
19.80
32.80
9.90
82.01
24.75
    Note: For palletises pickup, the rates are in tier's, the 1st tier for minimum pickup of 18 pallets and the 2nd tier is for any subsequent pallet pickup from a single consignment CTI request.
    Source: Kualiti Alam Sdn. Bhd.
    Note : USD1 = RM3.3140
     
   
   
> Gas and Fuel Costs
     
   
  
Per litre
  Petrol (Unleaded)
RM
US$
                  - Retail
 2.70
0.81
                  - Bulk Consumers**
3.01
0.91
  Diesel      - Retail
2.58
0.78
                  - Bulk Consumers**
3.44
1.04
  Medium Fuel Oil
2.03
0.61
 
Per Kg
RM
US$
LPG         - Bottled
1.75
0.53
                  - Bulk **  
1.85
0.56
   
   

Note: Kuala Lumpur prices quoted. ** Prices for bulk customers fluctuate from time to time based on contracts and current crude oil market condition.
    Source : www.petronas.com.my
   
   
> Telecommunications Rates
     
    Telephone Charges
   
    With effect from 1 January 1999, under the Equal Access Regime, telephone subscribers in Malaysia can select any network from five telephone companies for their national and international calls. As for cellular phones users, there are currently five service operators to choose from. The government has introduced the concept of tariff ceilings for fixed line and cellular services, the rates depend on the market competition as the rates are not regulated. The telecommunications service operators may set their rates at par or below the ceiling rates.
     
    Fixed Telephone / Direct Exchange Line
     
Local Calls
Upon subscription for basic telephone service, an individul direct exchange line and a telephone set in a range of colours for selection is provided. A basic monthly rental will be levied additional phone sets to be used as extensions can be provided at minimal additional rental.
 
a) Residential
Price / Tariff
RM
US$
Initial Deposit
75
22.63
Stamp Fee
10
3.02
 
Rental Charge
Exchange line capacity
Residential Rate (Monthly)
Peninsular Malaysia
Sabah / Sarawak
RM
US$
RM
US$
Exceeding 1000 lines
25
7.54
25
7.54
501 - 1000 lines
13
3.92
13
3.92
500 lines below
13
3.92
13
3.92
b) Corporate Consumer
Price / Tariff
RM
US$
Initial Deposit
200 - 500
60.35 - 150.88
Stamp Fee
10
3.02
Rental Charge
Exchange Line Capacity
Business Rate (Monthly)
Peninsular Malaysia
Sabah / Sarawak
RM
US$
RM
US$
Exceeding 1000 lines
45
13.58
40
12.07
501 - 1000 lines
45
13.58
40
12.07
500 lines & below
20
6.04
20
6.04
 
Initial Charges
RM
US$
Installation Charge - payment to Telekom Malaysia
50
15.09
Wiring Charge - payment to contractor appointed by Telekom Malaysia
Existing wiring
30
9.05
New wiring
50
15.09
Note : RM50 (US$15.09) is charged for the first 5 metres and RM5 (US$1.51) is charged for every additional 1 metre. The charges are also applicable for the external removal (ER)    
Reconnection Fee - service reconnection fee for a subscriber's service that has been temporarily disconnected.
10
3.02
 
    Call Charges
    Local calls : 8 cents (2.41 US cents) for the first 2 minutes or part thereof and 4 cents (1.20 US cents) for each subsequent minute or part thereof.
 
Long Distance
    With IDD service, customers can directly dial overseas without the assistance of an operator. This facility allows customers to enjoy cheaper and faster overseas connections Charges for IDD calls are itemised in the telephone bill.
 
National Calls
National calls are self-dialled calls from a town to another beyond the adjacent charge area.
Distance (km) Fixed line to Fixed
Full Rate
(7.00 am - 6.59pm)
Reduced Rate
(7.00 am - 6.59pm)
Operator Assisted**
(charge per 3 mins)
RM
US Cents
RM
US Cents
RM
US Cents
Band A
(Not exceeding 50km)
0.10 / 50 seconds
3.02 / 50 seconds
0.10 / 60 seconds
3.02 / 60 seconds
0.35
0.11
Band B
(50km - 150km)
0.10 / 20 seconds
3.02 / 20 seconds
0.10 / 40 seconds
3.02 / 40 seconds
0.90
0.27
Band C
(Exceeding 150km)
0.10 / 7 seconds
3.02 / 7 seconds
0.10 / 14 seconds
3.02 / 14 seconds
2.70
0.81
Note :* currently telekom Malaysia charges for each 75 seconds. Operator Assisted (service charge per effective call is RM1.50 (US$ 0.45). Per block of 3+3
 
Charge from Fixed Line phones to Mobile Phones
MTX Area
Fixed line to mobile
Full Rate
(9.00 am - 8.59pm)
Reduced Rate
(9.00 am - 8.59pm)
Operator Assisted**
(charge per 3 mins)
RM
US Cents
RM
US Cents
RM
US Cents
Band L
(within MTX)
0.10
/ 20 seconds
3.02
/ 20 seconds
0.10
/ 30 seconds
3.02
/ 30 seconds
2.10
0.63
Band M
(adjacent MTX)
0.10
/ 8.6 seconds
3.02
/8.6 seconds
0.10
/ 15 seconds
3.02
/ 15 seconds
2.10
0.63
Band N
(non-adjacent MTX)
0.10
/ 8.6 seconds
3.02
/8.6 seconds
0.10
/ 15 seconds
3.02
/ 15 seconds
2.10
0.63
Note : The above call charge is effective from 1st January 2005. Aservice charge of RM 1.50 (US$0.45) is levied for effective call made via Operator Assisted service. MTX denotes Mobile Telephone Exchange Area.
 
Charge from Fixed line phones to Neighbouring countries.
   
  Area
  Standards rate
Operator Assisted*
(charge per 3 mins)
 RM
US Cents
 RM
US Cents
Border area to Singapore/Brunei
0.10
/ 20 seconds
3.02
/ 20 seconds
0.90
0.27
    Note : Operator Assisted - Service charge per effective call is RM1.50 (US$0.45)
 
Area
Full Rate
(7.00 am - 6.59pm)
Reduced Rate
(9.00 am - 8.59pm)
Operator Assisted*
(charge per 3 Mins))
RM
US Cents
RM
US Cents
RM
US Cents
Rest of Peninsular Malaysia to Singapore#
0.10
/3.1 seconds
3.02
/3.1 seconds
0.10
/5.8 seconds
3.02
/5.8 seconds
6.00
1.81
Sabah / Sarawak to Singapore
0.10
/2.3 seconds
3.02
/2.3 seconds
0.10
/4.6 seconds
3.02
/4.6 seconds
7.80
2.35
Rest of Sabah/Sarawak to Brunei#
0.10
/3.1 seconds
3.02
/3.1 seconds
0.10
/5.8 seconds
3.02
/5.8 seconds
6.00
1.81
Note : *Operator assisted - Service charge per effective call is RM 1.50 (US$ 0.45). #Denotes area other than border area.
 
International Direct Dial Services (IDD)
     
   
 Country
Country Code
Time Difference (Hours)
Rate Per Minute (Standard Rate)
RM
US$
  Australia
61
0 to +2
0.90
0.27
  China
86
0
2.40
0.72
Germany
49
-7
1.80
0.54
Japan
81
+1
1.80
0.54
  UK
44
-8
0.90
0.27
  USA
1
-13 to -16
0.90
0.27
    IDD call are charged in blocks of 6 seconds or part thereof. The charge for each block depends on the country to which the IDD call is made.
     
    Source: Malaysian Industrial Development Authority (MIDA)
   
   
> Internet Services
     
    The major licensed Internet Service Providers (ISPs) in Selangor are TM Net Sdn. Bhd. (Telekom Malaysia Berhad), JARING (MIMOS Bhd.), DiGiNet (DiGi Telecommunications Sdn. Bhd.) and TimeNet (TT Dotcom Sdn. Bhd.).
There are multiples of 155Mbps (STM1), 34Mbps (E3) and 2Mbps (E1) connections in the nationwide backbone. TM Net has peering arrangement with JARING and other local ISPs from 2Mbps capacity.
   
     Dial-up Connection
     
   
Services
Internet Service Provider
Remarks
JARING
TM Net

Internet Services

  • Dial-up(PSTN/ISDN)
X
X
  • Offered to both Residential & Corporate customers.
  • PSTN charge : ISP - RM 0.01(US$0.28) per min. TELCO - RM0.015 (US$0.42) per min.
  • ISDN charge : ISP - RM0.025 (US$0.71) per min. TELCO - RM0.04 (US$1.13) per mins.
  • Dedicated Access
X
X
  • Offered to corporate customers and organisations. Charge are based on spend. Detail can be provided upon request.
 Broadband Services
X
X
  • TM NET - offers through fixed and wireless (residential & corporate).
  • JARING - offers through fixed line (corporate) and wireless (residential & corporate)
Data Centre Services
X
X
Virtual Private Network (VPN)
X
X
  • This secure IP based private network offered by both TM Net & Jaring to corporate customers & organisations.
  • Detail of charges can be provided upon request.
Satellite Services
X
X
  • An alternative to be fixed terrestrial lines and uses C-band transponder. Coverage anywhere in the country as well as some parts of the Asia-Pacific region. Satellite hub is located in Kuala Lumpur.
Other Services
X
X
Note : Dial-up short code - 1515 (TM Net); 1511 (JARING). TELCO - Telecommunication Company.
   

 
     
    Digital Leased Line
   
International Destinations
(From Malaysia)
Annual Charges For
64 Kbps Circuits
Annual Charges For
2 Mbps Circuits
(1) Normal Price
(2) MSC Price
(1) Normal Price
(2) MSC Price
RM
US$
RM
US$
RM
US$
RM
US$
  Australia
54,548
16,460
53,948
16,279
104,124.20
31,419
95,846.00
28,922
  France
-
-
-
-
164,692.40
49,696
150,366.20
45,373
  Germany
-
-
-
-
164,692.40
49,696
150,366.20
45,373
  Indonesia
27,548
8,313
26,948
8,132
87,240.20
26,325
80,650.40
24,336
  Japan
32,048
9,670
31,448
9,489
105,333.80
31,784
96,942.20
29,252
  South Korea
32,048
9,670
31,448
9,489
105,333.80
31,784
96,942.20
29,252
  Thailand
27,548
8,313
26,948
8,132
87,240.20
26,325
80,650.40
24,336
  UK
-
-
-
-
164,592.40
49,696
150,366.20
45,373
  USA
-
-
-
-
113,297.00
34,187
104,099.00
31,412
Domestic Destinations
(From Kuala Lumpur)
RM
US$
RM
US$
RM
US$
RM
US$
Bukit Damansara - Selangor
10,800
3,259
9,120
2,752
54,300
16,385
43,890
13,244
  Seremban
24,600
7,423
13,110
3,956
152,400
45,987
96,900
29,240
  Melaka
27,624
8,336
15,265
4,606
176,970
53,401
118,446
35,741
  Ipoh
30,120
9,089
17,043
5,143
197,250
59,520
136,230
41,107
  Kangar
41,064
12,391
24,841
7,496
286,170
86,352
214,206
64,637
  Alor Star
39,096
11,797
23,438
7,072
270,180
81,527
200,184
60,406
  Kuantan
31,080
9,378
17,727
5,349
205,050
61,874
143,070
43,171
  Kuala Terengganu
35,640
10,754
20,976
6,330
242,100
73,054
175,560
52,975
  Penang
35,880
10,827
21,147
6,381
244,050
73,642
177,270
53,491
  Johor Bahru
35,928
10,841
21,181
6,391
244,440
73,760
177,612
53,594
  Kota Bahru
37,896
11,435
22,583
6,814
260,430
78,585
191,634
57,826
  Kuching
68,568
20,690
44,437
13,409
509,640
153,784
410,172
123,769
  Kota Kinabalu
84,120
25,383
55,518
16,753
636,000
191,913
520,980
157,206
     
    Note : (1) refer to normal price for customers.
Note : (2) refer to special prices for Malaysia's Multimedia Super Corridor (MSC) registered companies from the defined zone.
Note : (3) The price is based on Malaysia half curcuit only. For France, Germany, UK & USA, 64k pricing is not applicable as these regions only offer 2Mb and above.
Note : (4) Dedicated access services are currently offered to corporate customers and organisations. The nomal range of the service start from 64Kbps up to 2 Mbps through various media such as leased line, wireless, fiber, SDSL and satelite
 
Voice Over Internet Protocol (VoIP)
The subcribers can use this VoIP service via fixed line, mobile or PC. The main service providers of VoIP service are TM Net Sdn. Bhd., Jaring, Time DotCom & NasionCom.
VoIP
Per minutes
RM
US$
Local calls (subject to the call destination)
0.15 - 0.25
0.045 - 0.075
Local calls (subject to the countries)
0.15 - 7.00
0.045 - 2.11
 
Internet Data Centre (IDC)
This service offers co-location and hosting services to customers. IDC offers latest physical environment necessary to keep customers' servers running at a very high speed access for 24 hours a day, 7 days a week and 365 days a year. Nationwide, TM Net and Jaring have few data centres and located at major towns with 155 Mbps connectivity.
Co-location service allows customers to place a portion or all of client systems within the IDC. The client can cut down on ongoing network costs and scale internet operations easily with the growth of business.
 
Broadband Services
TM Net and Jaring offer broadband services using fixed and wireless technology to both residential and corporate customers. The wireless broadband service offered by TM Net and Jaring is available in major towns and is being extended to other areas nationwide.
 
Satellite Services
This service uses satellite as a transport for IP traffic. It is currently offerred to corporate consumers only. It is most suitble to those in remote areas or area where there is a limitation on the infrastructure and is an alternative to the fixed terrestrial lines. It uses C-band transponder; hence it will not be affected by weather condition. The earth satellite hub is located in Kuala Lumpur.
 
Description
Basic
Standard
Advanced
Up link (Kbps)
256
256
256
Down link (Kbps)
512
1,024
2,048
RM
US$
RM
US$
RM
US$
Monthly Charges
2,400
677
2,800
780
3,600
1,016
 
One time installation fees:
Site Location
West Malaysia
East Malaysia
Klang Valley
Outside Klang Valley
Remote Area
Town Area
Remote Area
RM
US$
RM
US$
RM
US$
RM
US$
RM
US$
Standard installation
3,500
987
4,000
1,129
4,250
1,199
5,000
1,411
6,000
1,693
Standard Dismantling
3,500
987
4,000
1,129
4,250
1,199
5,000
1,411
6,000
1,693
Reconnection (A)
100
28.2
100
28.2
100
28.2
100
28.2
100
28.2
Reconnection (B)
1,750
494
2,000
564
2,125
600
2,500
705
3,000
846
Note : (A) - No site visit; (B) - Site visit. CIR - Committed Information Rate. Prices are charged based on CIR. Variation of CIR is charged at RM155 (US$43.73) per 8-kbps per month.
   
Sources:   Telekom Malaysia Berhad ; Jaring : TM Net

Note : 1USD = RM3.5445